Privacy policy
Introduction We, REFA CART, a company registered in the United Arab Emirates ("UAE"), respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website www.refacart.com, mobile applications, or any services provided by us (collectively, the “Platforms”). By using our Platforms or Services, you agree to the terms of this Privacy Policy and consent to the collection and use of your personal data as described herein. 1. Children’s Privacy Our services are intended for adults only. We do not knowingly collect data from children under the legal age. If you are a parent or guardian and believe your child has provided us personal data, please contact us immediately. 2. What Personal Data We Collect We may collect and store the following categories of personal data: Identity Information – name, gender, nationality, date of birth Contact Information – email address, phone number, shipping/billing address Payment Information – payment method details (no card info is stored) Order History – products purchased, transaction IDs, delivery details Technical Data – device info, browser type, IP address, cookies Marketing Preferences – opt-in/opt-out status for promotions Location Data – used to provide localized services (if enabled) 3. How We Collect Your Data When you register or place an order on refacart.com When you contact us for support or submit feedback When you engage with us on social media Automatically through cookies, analytics, or log files From third-party services (e.g., delivery and payment providers) 4. Why We Use Your Data We use your personal data to: Process your orders and payments Manage your account and preferences Send order confirmations, updates, or promotions Improve our website and customer service Prevent fraud and unauthorized access Fulfill legal and regulatory obligations